How to improve your website user experience

Factors such as slow load times and convoluted booking processes can cause people to disengage from your website and not follow through with sales. This session explored how to optimise user experience and your website results in the process.

A photo of a pink neon light in the shape of a smiley face.

In this free webinar, held over Zoom on Thursday 23 November at 10:30am UK time, we discussed:

  • An overview of user experience 
  • The factors to consider when reviewing your website’s user experience
  • Using data to inform your decisions

Throughout the webinar, we welcomed questions from participants and included a dedicated Q&A session at the end.

Speakers

  • Hans de Kretser
    Hans de KretserDirector
  • Antonia Johnston
    Antonia JohnstonProject Manager
  • Kay Pang
    Kay PangProject Co-ordinator

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