How to improve your website user experience

A photo of a pink neon light in the shape of a smiley face.

In this free webinar, held over Zoom on Thursday 23 November at 10:30am UK time, we discussed:

  • An overview of user experience 
  • The factors to consider when reviewing your website’s user experience
  • Using data to inform your decisions

Throughout the webinar, we welcomed questions from participants and included a dedicated Q&A session at the end.


  • Hans de Kretser
    Hans de KretserDirector
  • Antonia Johnston
    Antonia JohnstonProject Manager
  • Kay Pang
    Kay PangProject Co-ordinator